Solutions / Directory Sync

Directory Sync

Connect users, groups, and devices for accurate reporting and smarter license control

NYBS Directory Sync brings your organization structure into the platform automatically. Keep user and group details up to date, enrich license reporting, and enable policy-based allocation with minimal admin effort.

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Core functionalities

Benefits for end users

See who is currently using a license (with richer user details) to find the right person faster.
Sign in with your organization’s authentication method (where enabled) for a smoother experience.

Benefits for administrators

Automatically keep users and groups updated, no repetitive manual maintenance.
Improve reporting accuracy by aligning usernames to real identities and teams.
Use group structure to drive policies and permissions consistently.

Connect your users, groups, and devices with Directory Sync to:

See your end users

Usage logs often include only partial identifiers. Directory Sync enriches identities so reports clearly show the people behind the activity, making analysis and follow-up easier.

Avoid administrative overhead

Eliminate manual user maintenance. Define sync rules once and keep your environment aligned automatically, reducing errors and saving time.

Enrich usage reporting

Analyze license usage by department, team, or organizational unit. Understand who uses what, for how long, and where demand is concentrated, so future decisions are data-driven.

Allocate licenses automatically

Use your organizational structure to power access rules and allocation policies. When teams change, Directory Sync keeps mappings current so policies remain accurate without constant edits.

Enable communication between users

Directory data can include contact details. With better visibility, teams can coordinate faster, especially when a critical license is unavailable and someone needs help.

FAQ

Answers to common questions about directory sync

What does Directory Sync actually synchronize?

Directory Sync synchronizes user identities and group memberships so reporting and policies reflect your real organization structure. It helps map usernames to real people and teams, keeping data consistent over time.

How often does Directory Sync update?

Sync frequency is configurable. Many organizations run scheduled syncs multiple times per day, while others choose hourly or daily updates depending on change rate and reporting needs.

Can we choose which groups or organizational units to include?

Yes. You can scope the sync to specific organizational units, groups, or departments, and exclude users or service accounts as needed. This keeps the dataset clean and focused for reporting.

How does Directory Sync improve license reporting and control?

By enriching usage data with group and department context, you can report by team, support showback/chargeback, and apply policy-based controls such as access rules, notifications, and group-level views with clearer ownership.

Need additional insights on Directory Sync?

Talk to an NYBS specialist to see the best approach for your directory structure, reporting needs, and policy setup.