Professional Services
Our Professional Services go beyond standard AMC support. A dedicated NYBS expert works with your team to accelerate adoption, resolve complex issues, and guide you across the full product suite.
What’s included
- Extended remote desktop support and live working sessions
- Guided enablement across all modules and best practices
- Deep-dive troubleshooting and root-cause analysis in your environment
- Configuration support for reports, alerts, policies, and automations
- Assistance onboarding new tools, teams, and usage scenarios
- Documentation and knowledge transfer for your internal teams
Best for: Teams that want expert help to unlock value quickly and cut time-to-resolution.
Managed Services
NYBS runs the monitoring system for you, including installation, configuration, upgrades, and day-to-day operations.
Everything done for you, so your IT and engineering leaders can focus on strategic work instead of routine maintenance.
What’s included
- Installation and environment setup (on-prem or hybrid, where applicable)
- Configuration tuning and best-practice setup across components
- Adding and maintaining new license managers and monitored systems
- Issue handling with proactive recommendations and follow-up
- Ongoing upgrades, patching, and version management
- Scheduled health checks and performance monitoring
- Operational runbook, documentation, and change tracking
Best for: Organizations that want a predictable "run it for me" model with minimal overhead.
License Services
Engineering teams depend on stable license infrastructure. NYBS provides practical, hands-on services to keep license managers, servers, and policies running smoothly, with reduced downtime and risk.
What’s included
- License manager upgrades, migrations, and environment changes
- License file updates, entitlement maintenance, and vendor coordination
- Planned maintenance windows to limit impact on engineering users
- OS upgrades, routine patching, and operational upkeep (where applicable)
- Installation and configuration of new license manager instances
- Options file management and license allocation policy updates
- Basic license server maintenance for enterprise and SMB environments
Best for: Engineering-heavy organizations that need reliable license infrastructure with expert operations support.
BI Services
NYBS offers requirements-based BI services that turn raw usage data into executive-ready dashboards and actionable insights. Our experts bridge the gap between technical telemetry and business intelligence.
What’s included
- KPI discovery workshop to define what matters and why
- Custom dashboards and interactive reports per stakeholder group
- Executive summaries with operational drill-downs (site, team, tool, feature)
- Adoption, usage, and scalability improvements for your reporting layer
- Iterative enhancements and refinement based on stakeholder feedback
- Delivered by BI specialists with years of experience
Best for: Organizations that need tailored analytics and dashboards without building a BI team in-house.
SAM Consultancy
NYBS combines engineering license expertise with SAM/SLM best practices to help you govern high-cost software portfolios, control spend, and prepare for renewals with confidence.
What’s included
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Implementation and integration planning for license monitoring and related tools
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Defining KPIs and governance models for software license management
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Usage analysis and interpretation of license and usage reports
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Scenario modeling, predictive analytics, and optimization guidance
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Renewal readiness planning with evidence-based recommendations
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Policy design for managing critical engineering tools at scale
Best for: Organizations seeking a structured governance and optimization roadmap, not just another tool.
Start Your Optimization Journey
What happens after you book?
- Introduction Call - We discuss your current licensing landscape.
- Data Analysis - Connect your telemetry for a 30-day snapshot.
- ROI Delivery - Receive a detailed report on potential savings.
- Optimization - Implement reclamation workflows.
Email Us
sales@nybsconsulting.com
Visit Our Office
46/4 Moo 3, Koh Phangan, Thailand